Play for entertainment
123Rummy is intended for adults who choose to play for entertainment. Real-money play involves financial risk: you can lose the money you spend, and no game, strategy or promotion guarantees a profit. Playing should never be treated as employment, an investment or a way to solve debt.
Only participate where you meet the eligibility requirements and the service is available to you. Our Terms of Service and the rules for each game continue to apply.
Adults only and account protection
You must be at least 18 years old and meet any higher minimum age that applies to you. Minors must not register, access an adult’s account or use an adult’s payment method to play. Age and identity information must be accurate.
Keep your device, account and payment details secure. Do not share passwords or one-time codes. If you believe a minor has accessed an account, stop access and contact [email protected] with the relevant account reference.
Set limits before you start
Decide in advance how much time and money you can afford to spend. Use only an entertainment budget remaining after essentials such as food, housing, bills, education and savings. Never borrow money, use credit you cannot repay or spend money belonging to someone else to continue playing.
Keep a record of deposits, withdrawals and the total amount spent. Set a time to stop, take regular breaks and avoid playing while tired, distressed or under the influence of alcohol or drugs. A win is not a reason to abandon your planned limits.
Do not chase a loss by increasing stakes or making another deposit. Stop when you reach your budget or time limit, even if a bonus, tournament or offer is still available. Choosing not to play is always an option.
Recognise warning signs
Pause and reassess if you spend more time or money than intended, repeatedly try to win back losses, hide your activity, borrow to play, neglect work or relationships, or feel anxious or irritable when you cannot play.
If playing is affecting your finances, sleep, wellbeing or relationships, stop playing and seek support. Speaking with someone you trust or a qualified professional can help you decide what to do next.
Request a break or account restriction
To request a break, an account restriction, self-exclusion or closure, email [email protected] from your registered address where possible. Include your account reference, the action requested and, for a temporary break, the period you have in mind. Support will explain the available restrictions, verification requirements and scope of the request.
Do not assume that uninstalling the App, closing this website or sending an email instantly restricts an account. Stop playing while your request is being processed and ask support to confirm the restriction. Do not create another account or use someone else’s account to bypass a restriction.
A restriction on this service does not automatically restrict unrelated websites, apps or accounts. Ask about pending transactions and the treatment of any remaining balance; these are handled under the applicable terms and verification requirements.
Additional ways to protect yourself
Consider removing saved payment details, disabling promotional notifications and using available device, website or payment-provider blocking controls. Ask a trusted person to help you keep to your plans if appropriate. Such measures can support a break but are not a guarantee that access is blocked everywhere.
For general information about gambling-related harm, budgeting and taking a break, you can read the GamCare self-help resources. Services and eligibility vary by location; choose appropriate local support or speak with a qualified healthcare professional.
Contact and related policies
For account-related requests, contact [email protected]. Provide only the information needed to identify the account; never send a password or one-time code.
Please also read our Terms of Service, Privacy Policy and Fair Play Policy. This page provides information and a contact route for responsible-play requests; it does not promise a particular game outcome or replace professional support.